Privacy policy
At Snows Mini Limited, we are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect your data when you visit our website.

Types of personal data we collect
Snows Mini Limited may collect and process the following categories of personal data from website visitors and customers:
• Full name – provided when completing contact forms or placing an order.
• Email address – used for communication, order confirmation, and updates.
• Postal address – required for processing and dispatching orders.
• Telephone number (optional) – provided for delivery coordination or customer support.
• Order information – including items purchased, quantities, and order history.
• Payment details – securely processed via third-party payment providers; we do not store card details.
• IP address – automatically collected for fraud prevention, security, and analytics.
• Browser and device information – gathered via cookies to support website performance and improve user experience.

How we use your data
We use the personal data we collect to:
- Process and fulfil orders (e.g. delivery, confirmations) – Legal basis: contract
- Respond to customer enquiries – Legal basis: legitimate interest
- Send updates or promotional emails (only if opted in) – Legal basis: consent
- Improve website functionality and user experience (via analytics and cookies) – Legal basis: legitimate interest
- Prevent fraud and ensure website security – Legal basis: legitimate interest
- Comply with legal obligations (e.g. tax records) – Legal basis: legal obligation
You can request access, correction, or deletion of your data at any time. We never sell or share personal data for unrelated third-party marketing.

Third-party data sharing
We may share limited visitor data with trusted third-party service providers to help us run and improve our website and services. These include:
- Webador – our website host, which may process IP addresses and basic technical data for site performance and security.
- Google Analytics – to collect anonymised information about website traffic and usage patterns (e.g., IP address, browser type, time spent on pages).
- Payment processors (e.g., PayPal, Stripe) – to handle secure payments and related data when a transaction is made.
We do not sell personal data to third parties. All third-party providers we use are GDPR-compliant and process data strictly for the services they provide to us.

Data security and retention
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. This includes secure website hosting, strong password protection, and limiting access to only those who need it. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymised.
More information
For any questions or concerns about our privacy policy, please don't hesitate to get in touch.